DMCA Compliance

Service

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Subsentio

DMCA Compliance Service

Problem: Communication Service Providers (CSPs) may face significant fines if their customers download copyright materials utilizing the provider's network. The Digital Millennium Copyright Act (DMCA) holds CSPs liable if their customer engage in copyright infringement behavior and the CSP fails to act to protect copyrighted material. Missing critical compliance steps, like issuing “takedown notices,” can result in steep penalties. For instance, a major CSP was fined $25 million in 2015 for failing to act on repeat infringements.

Solution: Subsentio’s DMCA Compliance Service helps CSPs establish “Safe Harbor” from legal action. By efficiently handling DMCA claims and ensuring compliance, Subsentio reduces risks, which safeguards CSPs from costly litigation.

Subsentio

WE ARE PASSIONATE ABOUT SAVING LIVES AND PURSUING JUSTICE

BY PROVIDING TRUSTED, SECURE, STATE-OF-THE ART COMPLIANCE SERVICES

TO BOTH THE PUBLIC AND PRIVATE SECTOR

Compliant Policy: We support CSPs in crafting a clear, compliant DMCA Policy that can adjust to regulatory changes.

Case Files: We create Corresponding case files in our customized database to track repeat offenders and apply escalation policies.

Claim Validation: We interface directly with our clients' systems to retrieve and verify customer records.

DMCA Notifications: we send dMCA Notifications directly to your customers, advising of the infringement notice.

Monthly Reporting: We provide Detailed monthly reports for all DMCA activity.

Frequently Asked Questions

What is DMCA?

The Digital Millennium Copyright Act (DMCA) is a U.S. law that provides a framework for addressing copyright infringement online. Online service providers, including websites and social media platforms, must comply with DMCA to benefit from its safe harbor provisions. Learn more about DMCA from the U.S. Copyright Office.

How does Subsentio DMCA compliance support work?

Subsentio offers DMCA compliance services for all CSPs impacted by DMCA. We act as your designated agent to receive and validate copyright infringement claims. We notify your subscribers of these valid claims, explaining the notice and advising of techniques to avoid future infringement. Our goal is to educate subscribers and avoid the need to terminate repeat offenders while enforcing the "Safe Harbor" policy.

We leverage our secure cloud-based management system to handle these claims efficiently and accurately, mitigating the risks of failing to adhere to the "Safe Harbor" provisions in DMCA and suffering from expensive litigation.

What portion of the process can Subsentio handle for me?

Subsentio manages the whole process for you to make sure it’s performed correctly and to the letter of the law. We receive and validate the DMCA copyright claim, create and track the DMCA case in our searchable database, send DMCA notification letters directly to the customer, and escalate repeat offenders through the escalation policy. We also verify and validate any counter-claims and field calls from impacted customers. We work with you to create a clear, compliant DMCA policy and streamlined business processes to manage all aspects of DMCA compliance.

How does Subsentio prevent liability and protect privacy?

Subsentio works with you to establish and enforce a compliant DMCA policy that adheres to the "Safe Harbor" provisions in DMCA. Compliance is our core competency, and we apply our expertise to support all your compliance needs.

To protect your customers' personal information as privacy concerns grow within the telecommunications industry, Subsentio maintains robust security programs. We perform periodic reviews of all our policies to ensure they remain current with security best practices and new regulations. As compliance is our core competency, we provide peace of mind for our clients that their customers' personal information is protected and secure.

Why should I work with Subsentio?

Subsentio provides peace of mind, letting you focus on the core of your business. We mitigate the costs and risks associated with DMCA compliance while maintaining customer privacy. Our specialized team are experts in all aspects of legal compliance across federal, state, and international jurisdictions.